Thank you for shopping with Two Hares. We strive to process and deliver your orders as quickly as possible.
Order Processing
● Ready-made products are typically processed within 5-7 business days.
● Customized and personalized products may require 7-10 business days for production before shipping.
● Orders are processed only after successful payment confirmation.
Shipping & Delivery
● We ship across India through trusted courier partners.
● Delivery timelines may vary depending on your location and courier service availability.
● Most orders are delivered within 3–10 business days after dispatch.
Shipping Charges
● Shipping charges, if applicable, will be displayed at checkout before payment.
● Free shipping offers, if any, will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp, allowing you to track your shipment.
Delays
While we make every effort to deliver orders on time, delays may occur due to:
● Weather conditions
● Public holidays
● Natural disasters
● Courier service disruptions
● Remote delivery locations
We appreciate your patience in such situations.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
Damaged or Lost Shipments
If your order arrives damaged or if you do not receive your package within the expected delivery period, please contact us within 48 hours of delivery or the expected delivery date.
Contact Us
For any shipping-related questions, please contact us:
Email: contact@twohares.in
Phone/WhatsApp: +91 9966464663